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Pricing

One price for the whole platform

Plans differ by how many members you hold and how much of our time you need. They never differ by feature — the smallest organisation on Metrolo gets the same fifteen modules as the largest.

Chapter

Single chapters and smaller associations

£249

per month, billed annually

The whole platform for an organisation with one committee and a membership you could fit in a lecture theatre.

  • Up to 1,000 member records
  • 5 admin accounts
  • All fifteen modules
  • Your own domain and branding
  • Email support, next business day
Book a demo
Most chosen

Association

Alumni associations and professional bodies

£549

per month, billed annually

For an organisation running chapters, paid events and a renewal cycle at the same time, with more than one person administering it.

  • Up to 10,000 member records
  • 20 admin accounts with custom roles
  • All fifteen modules
  • Email campaigns from your verified domain
  • Priority support and a named contact
Book a demo

Institution

Universities and national bodies

Custom

quoted per deployment

Larger rolls, an existing database to migrate, procurement to satisfy, and usually an opinion about where the servers live.

  • Unlimited member records
  • Unlimited admin accounts
  • Deployment in your own infrastructure or region
  • Data migration from your current system
  • Uptime SLA and a security review pack
Talk to us

Prices are indicative and exclude VAT. Every deployment is single-tenant, so hosting and one-off data migration are quoted alongside your plan — we would rather show you a real number than a starting-from one.

Compare

What each plan actually changes

Scale and service. That is the whole difference.

Metrolo plan comparison
FeatureChapterAssociationInstitution
Scale
Member records1,00010,000Unlimited
Member records1,00010,000Unlimited
Member records1,00010,000Unlimited
Admin accounts520Unlimited
Admin accounts520Unlimited
Admin accounts520Unlimited
Custom roles and permissionsStandard roles
Custom roles and permissionsStandard roles
Custom roles and permissionsStandard roles
Chapters and user groups
Chapters and user groups
Chapters and user groups
Platform
All fifteen modules
All fifteen modules
All fifteen modules
Single-tenant database
Single-tenant database
Single-tenant database
Your own domain and branding
Your own domain and branding
Your own domain and branding
Public website and CMS
Public website and CMS
Public website and CMS
Deployment in your own infrastructureOn request
Deployment in your own infrastructureOn request
Deployment in your own infrastructureOn request
Money
Offline payments and approval queue
Offline payments and approval queue
Offline payments and approval queue
Gross and net ledger
Gross and net ledger
Gross and net ledger
Membership plans and packages
Membership plans and packages
Membership plans and packages
Fundraising campaigns
Fundraising campaigns
Fundraising campaigns
Data protection
Audit log
Audit log
Audit log
Member export and erasure
Member export and erasure
Member export and erasure
Versioned policies and re-consent
Versioned policies and re-consent
Versioned policies and re-consent
Security review packOn request
Security review packOn request
Security review packOn request
Service
Onboarding and first-run setup
Onboarding and first-run setup
Onboarding and first-run setup
Data migration from your current systemQuotedQuotedIncluded
Data migration from your current systemQuotedQuotedIncluded
Data migration from your current systemQuotedQuotedIncluded
SupportNext business dayPriorityPriority + SLA
SupportNext business dayPriorityPriority + SLA
SupportNext business dayPriorityPriority + SLA
Uptime SLA
Uptime SLA
Uptime SLA
No revenue share

Metrolo takes no percentage of the dues, ticket sales or donations you collect. What your payment provider charges is between you and them — we just record the gross and the net so your accounts reconcile.

FAQ

Pricing questions

The ones that come up on every first call.

Is every module included on every plan?

Yes. The plans differ by scale and service, never by feature. A smaller organisation gets the same directory, events, dues, fundraising, elections and audit tooling as the largest one — there is no module locked behind an upgrade.

Is every module included on every plan?

Yes. The plans differ by scale and service, never by feature. A smaller organisation gets the same directory, events, dues, fundraising, elections and audit tooling as the largest one — there is no module locked behind an upgrade.

Is every module included on every plan?

Yes. The plans differ by scale and service, never by feature. A smaller organisation gets the same directory, events, dues, fundraising, elections and audit tooling as the largest one — there is no module locked behind an upgrade.

What does onboarding involve?

Provisioning your deployment, pointing your domain at it, configuring your organisation's identity and modules, importing your existing member data, and setting up the roles your committee actually uses. It is quoted separately because the size of the import varies enormously.

What does onboarding involve?

Provisioning your deployment, pointing your domain at it, configuring your organisation's identity and modules, importing your existing member data, and setting up the roles your committee actually uses. It is quoted separately because the size of the import varies enormously.

What does onboarding involve?

Provisioning your deployment, pointing your domain at it, configuring your organisation's identity and modules, importing your existing member data, and setting up the roles your committee actually uses. It is quoted separately because the size of the import varies enormously.

Can we migrate from our current system?

Usually. If you can export members, events and payment history as CSV or SQL, we can map it. We will look at a sample before quoting so nobody is guessing.

Can we migrate from our current system?

Usually. If you can export members, events and payment history as CSV or SQL, we can map it. We will look at a sample before quoting so nobody is guessing.

Can we migrate from our current system?

Usually. If you can export members, events and payment history as CSV or SQL, we can map it. We will look at a sample before quoting so nobody is guessing.

What happens if we go over the member limit?

We talk to you before anything changes. Nothing gets switched off and no member is locked out — the limit is a pricing boundary, not a technical one.

What happens if we go over the member limit?

We talk to you before anything changes. Nothing gets switched off and no member is locked out — the limit is a pricing boundary, not a technical one.

What happens if we go over the member limit?

We talk to you before anything changes. Nothing gets switched off and no member is locked out — the limit is a pricing boundary, not a technical one.

Are payment processing fees included?

No. Whatever your bank or payment provider charges is between you and them; Metrolo records both the gross and the net so your accounts reconcile. Metrolo takes no percentage of what you collect.

Are payment processing fees included?

No. Whatever your bank or payment provider charges is between you and them; Metrolo records both the gross and the net so your accounts reconcile. Metrolo takes no percentage of what you collect.

Are payment processing fees included?

No. Whatever your bank or payment provider charges is between you and them; Metrolo records both the gross and the net so your accounts reconcile. Metrolo takes no percentage of what you collect.

Can we cancel and take our data with us?

Yes. It is your database. On request we provide a full export of every table plus your uploaded files, in a format you can load somewhere else.

Can we cancel and take our data with us?

Yes. It is your database. On request we provide a full export of every table plus your uploaded files, in a format you can load somewhere else.

Can we cancel and take our data with us?

Yes. It is your database. On request we provide a full export of every table plus your uploaded files, in a format you can load somewhere else.

Get a number for your organisation

Tell us your member count, whether you have data to migrate and where you want it hosted. We will come back with a real quote, not a range.