Privacy Policy

Last updated: March 13, 2026

1. Introduction

Metrolo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

  • Account information (name, email address, agency name)
  • Billing information (processed securely via Stripe)
  • Client information you add to the platform
  • Communications with our support team

2.2 Information From Third-Party Platforms

  • Google Analytics data (website metrics, audience data) accessed via OAuth 2.0 with your explicit authorization
  • Meta Ads data (ad performance, campaign metrics) accessed via OAuth 2.0 with your explicit authorization

2.3 Automatically Collected Information

  • Device and browser information
  • IP address and approximate location
  • Usage patterns and feature interaction

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Generate marketing reports on your behalf
  • Process billing and manage subscriptions
  • Send service-related communications
  • Provide customer support
  • Detect and prevent fraud or abuse

4. Data Security

We implement industry-standard security measures to protect your data:

  • All data transmitted via HTTPS/TLS encryption
  • OAuth 2.0 tokens encrypted at rest
  • We never store raw platform credentials
  • Regular security audits and monitoring
  • Payment processing handled entirely by Stripe (PCI-DSS compliant)

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers necessary to operate our platform (hosting, email delivery, payment processing)
  • Law enforcement when required by law
  • Parties involved in a business transfer (merger, acquisition)

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Revoke third-party platform connections at any time

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our platform.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@metrolo.com.